Group CRM Manager

London

What it’s all about

We’re looking for a talented individual to manage the CRM for our award-winning communications consultancy. The suitable candidate will be eager to plan and lead the execution of digital business solutions that will take the consultancy to the next level of marketing, sales, business development, and client relationship automation and reporting.

What you need to be

  • Strong knowledge of CRM’s (ideally Hubspot)
  • Proven leadership skills when managing a CRM
  • Be data and insight driven
  • Experienced in utilising tools to manipulate, visualise and present data
  • Adept at delivering training and communicating in a clear and impactful way
  • Able to multitask and work to deadlines
  • Interested in future digital marketing trends

What you’ll need to do

This role presents an exciting opportunity to develop your career with a market-leading specialist communications consultancy. This is a new role reporting to the Head of Group Marketing and part of a team of passionate marketing professionals.

You will work with our 80+ staff members across the consultancy to maximise the use of the CRM database (Hubspot), upskilling staff and their understanding of how the CRM database supports their objectives.  This will require delivering training as well as producing and fine-tuning reporting, marketing, sales, business development and client relationship processes together with data quality; improving this through clear data definitions and guidelines.

You will be key in ensuring that the consultancy is adhering to GDPR in relation to our CRM data.

Who we are & What we do

BECG is a sector specialist communications consultancy for the built environment. We provide our private and public sector clients with expert counsel and communications services including public affairs, planning communications, corporate communications, public relations, and marketing. We use our expertise to promote a better understanding and acceptance of the built environment and deliver value to our clients by maximising opportunities, managing reputations and reducing risk.

Operating from nine offices across the UK, our people are sector specialists that champion the built environment sectors. They manage political, media and community relationships for some of the UK’s most respected companies. We pride ourselves on having one of the largest, most experienced stakeholder and community engagement teams in Britain.

BECG has been awarded the Best Places to Work in Property accolade by Property Week, ICCO EMEA Independent Consultancy of the Year Award, ranked No 2 in Property Week’s UK Public Affairs consultancy rankings, and named one of the top three fastest growing PR consultancies in the UK by PR week.

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